On Wednesday (8th April), GPS service provider SatNav Technologies launched the country's first voice-based navigation direction service, SatGuide LCU. SatGuide LCU (Lost? Need Directions? Call Us!) is now available to all phone users in India. SatNav Technologies chief executive and founder managing director Amit Prasad said in a statement that, now finding any destination is just a phone call away.

 

The customers have to call at the call centres. Then the customers are guided by an agent over phone or will get text messages with road names along with landmarks and distances. Users can avail this LCU service by directly calling the customer care after purchasing prepaid voucher of Rs.100 with 15 minutes of talk time. The customer can call 1800-103-5656 from any telecom provider. They will be guided by a live trained agent.

 

The agents who provide directions are multi-lingual and can assist the customers in English and in Hindi. Prasad said the vouchers will be available at 300 retail stores in major cities. Vouchers can also be purchased from SatGuide's official website. Initially, the service will be available from 6.30 a.m. to 11.30 p.m.